
Privacy Policy
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Terms and Conditions
We do not collect personally identifiable information e.g., name, e-mail address, contact or similar information unless you choose to provide it to us. If you voluntarily provide us with personal information, for example by sending an e-mail or by filling out a form and submitting it through our Website, we may use that information only to respond to your message and to help us provide you with the information or services that you request. To the extent that we process your personal information based on your consent, you may withdraw your consent at any time as stated below.
Information We Collect About You
We do not collect personally identifiable information e.g., name, e-mail address, contact or similar information unless you choose to provide it to us. If you voluntarily provide us with personal information, for example by sending an e-mail or by filling out a form and submitting it through our Website, we may use that information only to respond to your message and to help us provide you with the information or services that you request. To the extent that we process your personal information based on your consent, you may withdraw your consent at any time as stated below.
Use of Cookies and Pixels
We do not collect personally identifiable information e.g., name, e-mail address, contact or similar information unless you choose to provide it to us. If you voluntarily provide us with personal information, for example by sending an e-mail or by filling out a form and submitting it through our Website, we may use that information only to respond to your message and to help us provide you with the information or services that you request. To the extent that we process your personal information based on your consent, you may withdraw your consent at any time as stated below.
For Private Sessions.
By entering into any session, you the client agree to the following:
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Be on time. Due to a full schedule, sessions must start and end on time.
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Be fully present. Commit to time-out for the session with no interruptions. Please turn off cell phones/mute phones, and anything unrelated to our session or Zoom call.
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48 hour cancellation policy: If a session needs to be rescheduled, please do so before 48 Hours of the scheduled appointment. You can reach me at sessions at eleftheria.co.za
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Cancellations with less than 48-hours’ notice will be charged the full rate of the session.
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Payments are made before the session to secure your booking.
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Once packages are paid for there is no refund. (Unless specifically stated otherwise as a special offer or promotion). All packages expire within 6 months, unless stated otherwise, of the official start date of the first session together.
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Anything illegal or deemed to be of danger to yourself or others is not covered under confidentiality.
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Referral: If the core issues are beyond the scope of my expertise, I will let you know and refer you to a highly recommended relevant therapist, clinical psychologist or psychiatrist.